Legal notice

Prices and Currency

  • All prices are displayed on each product page and include applicable taxes unless otherwise stated.

  • The primary transaction currency for this store is Japanese Yen (JPY).

Additional Fees

  • Shipping fees vary depending on the destination and the size of the artwork. The exact shipping cost will be displayed at checkout.

  • For international orders, customs duties, import taxes, and any other charges imposed by the destination country are the responsibility of the customer.

  • If bank transfers or other specific payment methods are offered, any transfer or processing fees charged by the payment provider shall be borne by the customer.

Payment Methods and Timing

  • Accepted payment methods include credit cards, Shop Pay, Apple Pay, Google Pay, and any other payment methods specified on this store.

  • Payment is captured at the time the order is placed. Orders will be processed only after successful payment has been confirmed.

Delivery Time

  • Each artwork is made to order. In general, orders are dispatched within approximately two (2) weeks after order confirmation.

  • Actual delivery times may vary depending on the carrier’s circumstances, customs procedures, or other factors beyond our reasonable control.

Returns, Exchanges, and Cancellations

  • Where a statutory right of withdrawal or other mandatory consumer cancellation right applies under the laws of the customer’s country or region, we will comply with the applicable laws.

  • For all other regions, the following policy applies:

    • If an order arrives damaged, defective, or with a manufacturing issue, we will accept a return or offer a replacement, provided that the customer contacts us within thirty (30) days of the delivery date.

    • We do not accept returns or exchanges for customer-related reasons, including but not limited to change of mind, preference regarding color or size, or ordering errors.

    • For full details, please refer to our “Returns & Refunds” page.

Return Shipping Costs

  • If a return is due to a defective item or an error on our part, we will cover the return shipping costs.

  • In any other case where we exceptionally agree to accept a return, the return shipping costs shall be borne by the customer.

Order Validity and Quantity Limits

  • Certain artworks may be produced in limited quantities. Any such limitations will be clearly stated on the relevant product page.

  • Orders for limited or time-sensitive items may be cancelled if payment is not completed within the period specified on the product page or during checkout.

Digital Content (if applicable)

  • Digital content, where applicable, is delivered via download link, streaming, or other online access as described on the relevant product page.

  • System requirements and supported devices or browsers are described on the applicable product page.

  • Due to the nature of digital products, cancellations and refunds are generally not accepted once download or access has begun, except where required by applicable law.

Disclaimer

  • We shall not be liable for delays or non-delivery caused by events beyond our reasonable control, including but not limited to natural disasters, network outages, carrier issues, or customs delays.

  • Please note that colors of the actual artwork may differ slightly from those displayed on the website due to monitor settings, lighting conditions, and printing processes.

Company Information

Seller: Secret Inc.
Person Responsible for Site Operations: Ryota Tomiyama
Address:
3F, Praseo Aoyama Building
2-7-13 Kita-Aoyama, Minato-ku
Tokyo 107-0061, Japan

Phone: +81-3-6822-3800
Email: admin@pssecret.com
(Customer inquiries are primarily handled via email.)

Website: This online store serves as the primary sales channel.

Role: Secret Inc. is the official agency representing Kazu Saito for the sale and distribution of his artworks.