Legal notice
Prices and Currency
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All prices are displayed on each product page and include applicable taxes unless otherwise stated.
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The primary transaction currency for this store is Japanese Yen (JPY).
Additional Fees
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Shipping fees vary depending on the destination and the size of the artwork. The exact shipping cost will be displayed at checkout.
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For international orders, customs duties, import taxes, and any other charges imposed by the destination country are the responsibility of the customer.
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If bank transfers or other specific payment methods are offered, any transfer or processing fees charged by the payment provider shall be borne by the customer.
Payment Methods and Timing
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Accepted payment methods include credit cards, Shop Pay, Apple Pay, Google Pay, and any other payment methods specified on this store.
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Payment is captured at the time the order is placed. Orders will be processed only after successful payment has been confirmed.
Delivery Time
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Each artwork is made to order. In general, orders are dispatched within approximately two (2) weeks after order confirmation.
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Actual delivery times may vary depending on the carrier’s circumstances, customs procedures, or other factors beyond our reasonable control.
Returns, Exchanges, and Cancellations
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Where a statutory right of withdrawal or other mandatory consumer cancellation right applies under the laws of the customer’s country or region, we will comply with the applicable laws.
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For all other regions, the following policy applies:
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If an order arrives damaged, defective, or with a manufacturing issue, we will accept a return or offer a replacement, provided that the customer contacts us within thirty (30) days of the delivery date.
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We do not accept returns or exchanges for customer-related reasons, including but not limited to change of mind, preference regarding color or size, or ordering errors.
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For full details, please refer to our “Returns & Refunds” page.
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Return Shipping Costs
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If a return is due to a defective item or an error on our part, we will cover the return shipping costs.
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In any other case where we exceptionally agree to accept a return, the return shipping costs shall be borne by the customer.
Order Validity and Quantity Limits
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Certain artworks may be produced in limited quantities. Any such limitations will be clearly stated on the relevant product page.
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Orders for limited or time-sensitive items may be cancelled if payment is not completed within the period specified on the product page or during checkout.
Digital Content (if applicable)
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Digital content, where applicable, is delivered via download link, streaming, or other online access as described on the relevant product page.
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System requirements and supported devices or browsers are described on the applicable product page.
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Due to the nature of digital products, cancellations and refunds are generally not accepted once download or access has begun, except where required by applicable law.
Disclaimer
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We shall not be liable for delays or non-delivery caused by events beyond our reasonable control, including but not limited to natural disasters, network outages, carrier issues, or customs delays.
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Please note that colors of the actual artwork may differ slightly from those displayed on the website due to monitor settings, lighting conditions, and printing processes.
Company Information
Seller: Secret Inc.
Person Responsible for Site Operations: Ryota Tomiyama
Address:
3F, Praseo Aoyama Building
2-7-13 Kita-Aoyama, Minato-ku
Tokyo 107-0061, Japan
Phone: +81-3-6822-3800
Email: admin@pssecret.com
(Customer inquiries are primarily handled via email.)
Website: This online store serves as the primary sales channel.
Role: Secret Inc. is the official agency representing Kazu Saito for the sale and distribution of his artworks.